Welcome to CrowdStrike

Thank you for your order! Please allow one business day for your order to be processed. Once you have activated your account, follow the steps below to ensure your business is protected. Read more to learn about the installation process, customer resources, and learning opportunities so you can kick-start your CrowdStrike Falcon experience.

What's next?

    • Order processing

      Order processing

      Please allow one business day for your order to be processed.

    • Activate your account

      Activate your account

      If you already have a CrowdStrike Falcon® account, no action is needed. Your account will be updated with the modules purchased. If you are new to CrowdStrike, you will receive an email from [email protected] to activate your account.

    • Set up your defenses

      Set up your defenses

      Log in and open the Resource Center, located at the bottom-right corner of the console. Use the step-by-step guides to set up your CrowdStrike Falcon account. You will also receive helpful emails and webinar invitations from [email protected]

Three steps to get protected

Once your CrowdStrike Falcon account is activated, complete these steps to start protecting your business and get the most out of your subscription.

  • Install the Falcon sensor: Once installed, you will be able to manage the security settings and procedures for your Mac, Windows, or Linux devices from the Falcon console. Step-by-step installation guides are available in the Resource Center, and links to video tutorials are provided below:
  • Create host groups: Host groups allow you to easily manage and configure security settings for all your devices at once. A step-by-step guide is available in the Resource Center.
  • Enable Prevention Policies: Prevention Policies define how the Falcon sensor protects your devices. We recommend assigning your host group(s) to Prevention Policy Phase 3. Follow the step-by-step guides available in the Resource Center to assign and enable your prevention policy to CrowdStrike’s best practices.

Customer Resources

Cybersecurity 101

The world of Cybersecurity is constantly changing and growing. Now that you’re using an industry-leading protection platform, it’s important to stay on top of the fundamentals and find explanations, examples and best practices on a variety of cybersecurity topics. Some good places to start are:

Tech Center blog

Here, you’ll find helpful how-to articles on topics like next-gen antivirus, endpoint detection and response (EDR), threat intelligence and more. Use these blog posts to get started:

CrowdStrike University

These courses focus on implementing, managing, developing and using the CrowdStrike Falcon platform. There are a variety of CrowdStrike University courses to help get customers started on the right foot, including:

  • Falcon Platform Architecture Overview
  • Falcon Platform Onboarding Configuration
  • Getting Started with the Endpoint Security Module

Customer support

All Falcon bundles come with Express Support, which provides:

  • Basic support services with a guaranteed next-business-day response
  • Prioritized case handling
  • Quarterly health checks
  • Knowledge transfer opportunities
  • Access to technical account managers (TAMs) for product advice and issue escalation
  • Access to CrowdStrike's enhanced knowledge base and premium video and webinar content

Need help?

If you’re having trouble with your account or need a specific question answered, reach out to [email protected] for assistance.

Order issue?

If you need to update your order or have a payment issue, reach out to [email protected] for assistance.